Meru Cab chief executive Siddhartha Pahwa announced the new service–called Meru Eve– Friday from a dais decorated with daisies and gladioli.
“The incident last month forced all of us to think how we can make roads safer for women,” he said.
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Its new line of taxis in Delhi will be driven by women . They will
have pepper spray and panic buttons that immediately notify Meru if
there is trouble.There have been taxi services for women for years-such as ForShe Taxis and Sakha Cabs–but Meru Eve promises to take the concept to the next level. The service started in the capital region Friday with around 20 vehicles and may be rolled out in other cities later.
Meru worked with the Delhi police to equip the cabs and give the women drivers self-defense training to protect themselves and their passengers.
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“This is an important step towards women’s empowerment,” said Tajender Singh Luthra, a joint commissioner of police in Delhi.
Meru’s regular drivers have always been given specific training on the appropriate ways to interact with women passengers. It says it has never had a complaint but decided to go further to make women passengers feel more safe.
“These drivers come from small towns and are not used to big city culture, like women smoking, wearing a short dress or travelling alone at night,” Mr. Pahwa said. “We train our drivers to avoid eye contact with women, maintain two feet of distance and not to adjust the rear view mirror to watch the passenger.”
The Meru Eve drivers will wear pink vests and drive white-and-pink hatchbacks.
One of the new drivers, 22-year-old Sarita Dixit, said that she expects her income to jump with demand for women drivers as more companies start women taxi services. Meru drivers typically earn between 20,000 and 30,000 rupees ($322 to $483) a month, which is more than she earned in her last job working as a chauffeur.
The new services will not only help empower women that can afford taxis but also woman looking for work, said Vimla Mehra, Delhi’s special police commissioner for administration.
“You don’t see many women professionals in India. Programs like this build confidence in women to earn a living. They become role models,” she said.
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